MESSAGING


COMBINE YOUR CORRESPONDENCE WITH FUSE MAILBOX

  • Receive messages to a single mailbox from all of your web and eBay stores.
  • See sales order details related to the message.
  • If the message was generated via a purchase order, it will show the purchase order details.
  • View all previous and related messages from the sender.
  • If the sender is a customer you can see all related details:
    • eBay Messaging
    • Amazon via IMAP or POP3
    • PrestaShop via IMAP or POP3
    • FORGE messaging
    • General IMAP mailboxes
    • General POP3 mailboxes
Connect Your Marketplaces

CONNECT TO YOUR MARKETPLACES

  • When you enable a marketplace on FUSE, the messages from that marketplace will show where supported.
  • Connect your general email via IMAP or POP3.
Standard Replies

STANDARD REPLIES AND CANNED RESPONSES

  • Create standard message templates that will fill in customer and order details for you.
  • Use canned responses to automatically reply based on certain content criteria.
  • Create automatic replies such as out of office and receipt notifications.

Live Softworks

FUSE

Marketplaces / Multi-channel

Features Included

Contact Us

Live Softworks Limited
Registered Office:
Unit M, Thornsett Trading Estate
Birch Vale
High Peak
SK22 1AH
United Kingdom
Telephone: 0114 299 6028
Support: 0114 299 6034
Registered in England and Wales: 08450851
VAT Registration Number: GB181076023
Data Protection Register: ZA089607

All prices exclude VAT where applicable. E&oE © 2013 - 2018 Live Softworks Limited. All rights reserved.